First National Real Estate Yamba have qualified, reliable tradespeople who can attend to any maintenance work on your property and at the right price.
Urgent Repairs
Urgent repairs arise when an essential service ceases to function. An essential service includes; water, sewerage, electricity, cooking stove and oven, hot water service, removal of grey water and any heating that came with the property.
Legislation states that if the landlord/agent is unable to be contacted, or fails to organise the repairs within 24 hours of being notified a tenant may authorise the repairs to be done by a nominated repairer, or if there is no nominated repairer, a suitable repairer. A nominated repairer is a repairer who is nominated by the landlord/agent to carry out any repairs. A suitable repairer is a person who holds a licence (if necessary) to carry out the relevant repairs and is ordinarily employed to do so.
Repairs are only to be carried out to the extent that the essential service becomes functional again.
General Repairs
General repairs are repairs that are required to fix relatively minor damage. That is, they are not as serious as urgent or emergency repairs. A tenant is required to inform their landlord/agent of the need for any repairs in writing within 7 days of that need arising. For tenant convenience, there is a Maintenance Request form available on our website.
If the general repair/maintenance issue is reported, you will be advised accordingly and we would wait for your further instructions. You are then required to carry out the repairs within 28 days. However, you are not required to repair problems that are the fault of the tenant or that existed before the beginning of the tenancy. We recommend to rectify any maintenance issues to protect your investment.