First National, thank you for a wonderful holiday at Now & Then. We also wanted to say your customer service and staff are fantastic and well done on your service to clients. From the day I booked, your emails, phone calls have been well mannered and always kept us up-to-date. Having the service man fix our dryer on the same day was great service. Our unit was sooo clean when we arrived. Well done & thank you!!
Happy Holiday Guest
Richard and I would like to acknowledge the enormous impact Shayne Richards has had on the successful operation of SeaCrest. She is wonderful in selling SeaCrest and also in the day to day management of the property. Nothing is too much trouble and she is always humorous, practical, responsive, and able to deal with both us as owners and also with the clients. Organising the team of trades and cleaners is like herding cats- but she does it with great effect. What a gem! I hope she is with you forever!
Susie & Richard Bunting
Shayne Richards has been managing our holiday house at Yamba for over 4 years now and during that time we have been overwhelmed with Shayne's knowledge of the market, the care and attention she has given to our property and the rental results she has delivered.
From the very beginning, Shayne has shown a genuine interest in making our property a success and has focused on building repeat bookings and being responsive to tenant feedback to ensure ongoing growth in rentals. Shayne has also ensured she has detailed knowledge of our property so that she can respond to tenant queries and make constructive suggestions as to how to improve the appeal of our house.
Apart from her professionalism and the excellent results achieved, Shayne is a delight to work with and we can't recommend her highly enough.
In the seven years Shayne Richards of First National Real Estate Yamba, Yamba has managed our apartment “Now and then” for holiday rental, we have not had one problem. We live in Melbourne and rely heavily on Shayne to ensure our property stays in top condition at all times. Her excellent eye for detail and careful choice of tenants makes letting our apartment painless., Shayne achieves a good balance between the needs of both owner and tenant. We are also pleased with the volume of letting.
Yamba First National has been the agent for my holiday property in Yamba for more than a decade. Shayne Richards in particular does a fantastic job in looking after holiday-making tenants and ensuring that the letting of the property runs smoothly and efficiently. She is a delight to deal with.
Shayne has been looking after our unit and ourselves for many years., and does an excellent job Shayne does a great job under sometimes stressful conditions
Julie Glen Innes
Shayne has always given excellent service and is very professional
We have been using First National Real Estate in Yamba to manage our holiday lettings for over 10 years and Shayne Richards has been our managing agent for all of that time. Shayne has been a great partner in our investment properties and has achieved year on year growth rates and is always determined to ensure the property is presented at its best and that we are maximising occupancy.
It's a pleasure to deal with Shayne as she's always obliging, personable, professional, knowledgeable & on top of whatever is going on. Nothing's ever a problem.
Warren Flynn Perth
Shayne has managed our properties for over 10 years and during that time has always been highly professional and approachable. She has through consistent performance earned our respect and trust and we would highly recommend Shayne to manager your property as well.
Harald Svensen, ´Cooindah on the water, Yamba
Shayne has always been an excellent professional Property Manager and very approachable. Continue the good work!
Carolyn Lane & Matthew Cahill - Grafton
Although have only been associated with Shayne for a short period, she is very helpful with all aspects of holiday letting of unit, a very good communicator, & returns all forms of correspondence quickly. Shayne is a pleasure to deal with.
Wayne & Michelle, Gunnedah NSW
I find Shayne and her team most efficient , friendly and helpful. I have no hesitation recommending her to other owner/investors.
Shayne Richards from First National Real Estate has been responsible for managing our holiday rental property in Yamba, NSW for 7 years. Shayne has always been professional and polite in our dealings. Shayne has an eye for detail and attends promptly to any issues that arise. Our property had very good exposure through the First National network and I would recommend Shayne and First National for anyone considering holiday renting in the Yamba region.
Peter James, Brisbane