How do I secure my holiday booking?
If the arrival date of your holiday is more than 6 months away, you only have to pay a $200 Holding Deposit to secure your booking.
If the arrival date of your holiday is less than 6 months away, you will have to pay 50% of the booking plus the booking fee.
How long before I come to stay do I have to pay?
The total cost of your booking must be made at least 2 weeks prior to your arrival date.
How far out can I book for next year?
You can book up to one (1) year in advance. Current guests have booking rights for their designated holiday destination and dates (eg. wanting to stay in same place, same dates, the following year), which they need to secure on their departure date or 2 weeks thereafter. If they do not secure within this time, the holiday period becomes available for anyone else to secure.
Can I bring my dog along?
If the property is pet friendly. Any damages or more cleaning then necessary needed due to your animal will need to be paid for out of your expense.
If I haven’t paid by the due date, will I lose my booking?
We do send payment reminders to your email address. If we have not heard from you, we will call you to see if you still want to go ahead with booking. In most cases, we will not cancel a booking until we have spoken to you.
Can friends pick up the keys?
Yes, friends can pick keys up for the booking as long as they know the name of the booking and have been approved by you. If this is the case, we need to be contacted and made aware.
Why do I need to complete a security deposit form?
For each booking, we require a security deposit form filled out and signed, with a nominated credit card noted thereon. A completed security deposit form must be provided to us prior to you entering the property, in case any damage or additional cleaning costs are incurred as a result of your stay. In either of these cases, we will contact you to discuss and to advise the amount we will be deducting from your nominated credit card provided on the security deposit form. In most cases, no further expenses will be incurred as a result of your stay, and upon your departure, we ensure that your security deposit form is destroyed in such a way to keep your details protected from any fraudulent activity.
What time does the ferry go to Iluka?
Where’s the best coffee in town?
Yamba has a number of lovely cafés in town, all of which serve great coffee. We are sure you will find one that suits your taste during your stay.
Do any of the Yamba service stations have gas?
The Bait Place (BP) located at 11 Yamba Road, Yamba.
What’s the climate like in Yamba?
In Yamba, the average annual temperature is 19.3 °C.
The rainfall here averages 1528 mm.
What’s the population of Yamba?
The population of Yamba is 6,032, but as a popular tourist destination, it can triple its population in the holiday period.
Where do I buy my groceries when I’m in Yamba?
There are a couple of small supermarkets located in Yamba CBD - Friendly Grocer & Spar - which stock all of the essentials needed for a short stay. There is also a larger Coles supermarket located at the Yamba Shopping Fair, Treelands Drive, Yamba.
What hours are the restaurants and cafés in Yamba open?
Trading hours for a few of Yamba's cafés are listed below:
Irons & Craig 7am-12pm
Beachwood Café 7am-3pm
Yamba Café Marina 8.30am-4.30pm
Bean Scene 7am-4pm
Latitude 29 7am-4pm
These times are subject to change and you should check each restuarant and café for yourself. Some cafés also open for dinner over the weekend or during peak holiday times.
Where do I collect keys from?
You collect your keys for your booking at our office directly. If you arrive after hours, your keys will be left in an envelope with your name on it. A code to access our keybox will be provided to you prior to your arrival.